Following a group of young people who work in the UK's largest shopping centre, the Metrocentre in Gateshead, as they juggle the pressure of work life with their social lives.
Skater boy and ladies man Joey works at Skate Shack and is anxious to keep his job after numerous warnings by his boss, and starry eyed sushi waitress Helen dreams of swapping serving tables for catwalk fame. Elsewhere, style queen Abbie is desperate for a promotion at high end fashion store Van Mildert so she can fund her expensive tastes, and Krispy Kreme doughnut maker Jon enjoys the perks of the job whilst struggling to make the rent and dreaming of owning his own tea shop.